Help Center

 

1.How does the paymentwall works?How can I contact the paymentwall after paid?

If you want to know more about paymentwall please visit www.paymentwall.com.

If you pay through paymentwall please

What is cheaprs-gold.com about?

Cheaprs-gold is a professional Runescape services provider. We provide you with Runescape Gold, Runescape Powerleveling, Runescape accounts and Runescape items. You can feel free and safe to buy our products here. Our goal is to make you feel satisfied with our service and enjoy yourself in the game. As one of the most reliable Runescape services providers, we have always been trying our best to serve for our customers. You don't have to worry about anything; we will make sure that there is absolutely no risk when dealing with us. We are able to offer the most competitive price for players to buy Runescape services. We guarantee 100% safe transaction. Our customer service is available 24 hours a day, 7 days a week. Contact us at any time if you have any problem.

 

Which payment methods do you accept?

We currently accept Paypal as our prefered online payment method for small to medium purchases.

 

Are there discounts for larger orders?

Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help to discuss a bulk discount.

 

Which servers do you supply on my game?

We offer supplies of game currency on all servers available. To see a list of available servers and the services offered, please select your game on the left of your screen.

 

How will I be paid for goods that I sell to cheaprs-gold?

Payment for currency, items and accounts sold to cheaprs-gold will be made via Paypal.

 

What time are you likely to call me regarding an order?

We are aware of vast time differences between certain countries, so we will strive to call you 30 minutes to 1 hour after your order is made to ensure you are available.

 

How can I contact you after my payment has been made?

You can opt to contact us via Live Help, e-mail or telephone (contact details can be found in the Contact Us section). Please quote your order number to ensure that your enquiry is dealt with swiftly.

 

Will my account get banned if I buy from cheaprs-gold?

No. We have never been informed of any account bannings of cheaprs-gold customers due to their dealings with us. We are a reputable company that does not engage in cheating, exploiting or phishing. We are proud of our company’s reputation and we will continue offering a safe, quality service to our customers, whilst combatting scammers and fraudsters.

 

Why do you sometimes need to call me when I've made an order?

1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2) If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For larger orders, we must confirm your identity and legitimate possesion of the card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers. 4) If you are worried about an order or have not managed to resolve an issue via e-mail, we may call you to assure you and help resolve any problems you are having.